
Pax8, a leading cloud marketplace company, has announced the appointment of Mel Thompson as Vice President of Experience for the Asia-Pacific (APAC) region. This strategic move is part of Pax8's ongoing efforts to expand its presence across APAC and deepen its relationships with partners and vendors in the region. Thompson brings a wealth of experience in telecommunications, operations, transformation, and delivery, having held senior roles at prominent companies such as Optus, Vodafone, One New Zealand, and NBN Australia.
As Vice President of Experience for APAC, Thompson will focus on enhancing the partner and vendor experience in the region, with a strong emphasis on building and nurturing relationships across the regional ecosystem. Her appointment is a significant addition to Pax8's APAC leadership team, which is led by Executive Vice President and General Manager APAC, Lindsay Keating. The company has been actively building its position in the region as part of a broader push to grow its marketplace for cloud buying, selling, and management.
Pax8 works with a global partner ecosystem of over 40,000 managed service providers, connecting partners, vendors, and small to medium-sized businesses through its marketplace and support services. The company's appointment of Thompson reflects its commitment to improving how it works with partners across APAC. According to Keating, Thompson's extensive experience in operational leadership, strategic focus, and people-first thinking makes her an ideal fit for the role.
Thompson's background in operating model design, delivery turnarounds, and organizational change will be instrumental in driving Pax8's growth and success in the region. Her track record of building strong partnerships, leading through complexity, and creating high-performing teams will be essential in elevating the experience delivered to partners across APAC. Thompson has expressed her excitement about joining Pax8, citing the company's strong culture, commitment to innovation, and genuine focus on partner success as key reasons for her decision.
The appointment of Thompson also reflects the increasingly competitive landscape among technology distributors and cloud marketplaces in APAC. As software vendors and channel partners place greater emphasis on recurring cloud revenue, companies across the sector have been investing in leadership roles tied to partner support, delivery, and operations. Pax8 has positioned itself as a key player in serving managed service providers that buy and manage cloud products on behalf of smaller business customers.
In APAC, Pax8 is focused on building local teams and partner relationships in markets where cloud adoption and channel models continue to evolve. The company's appointment of Thompson is a strategic move to deepen its ties with managed service providers and drive growth in the region. With her extensive experience in the telecommunications sector, Thompson is well-equipped to navigate the complexities of the APAC market and drive Pax8's success in the region.
The move also marks a shift for Thompson from telecommunications infrastructure and delivery into a software- and channel-focused business. As she takes on her new role, Thompson will be tasked with scaling Pax8's operations in APAC, supporting the next phase of growth and transformation, and further strengthening the experience delivered to partners across the region. With her expertise and Pax8's commitment to innovation, the company is well-positioned to drive success in the APAC region and beyond.
Pax8 has appointed Mel Thompson as Vice President of Experience for the Asia-Pacific (APAC) region
Thompson brings extensive experience in telecommunications, operations, transformation, and delivery
The appointment reflects Pax8's commitment to improving how it works with partners across APAC
Thompson will focus on enhancing the partner and vendor experience in the region
The move marks a shift for Thompson from telecommunications infrastructure and delivery into a software- and channel-focused business