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Top| 8/6/2026, 10:51:24 PM

Leadership Shift at Hermit's Peak/Calf Canyon Claims Office: FEMA's New Interim Operations Director Takes the Helm

Leadership Shift at Hermit's Peak/Calf Canyon Claims Office: FEMA's New Interim Operations Director Takes the Helm

In a significant move, the Federal Emergency Management Agency (FEMA) has announced a change in leadership at the Hermit's Peak/Calf Canyon Claims Office, with Interim Operations Director Nancy Casper stepping down due to a family emergency. Effective immediately, Federal Coordinating Officer (FCO) Bob Fogel will take over as the new Interim Operations Director, bringing decades of experience in emergency management to the role.

Casper's departure comes after a remarkable tenure, during which the office reached a milestone of $3.74 billion in compensation given to victims. Her leadership was instrumental in restoring public trust after a 4 Investigates report revealed that the previous leadership team had been accused of fast-tracking six-figure claim payments to themselves. The report led to a thorough overhaul of the claims process, and Casper's appointment was seen as a crucial step in ensuring the office's integrity and transparency.

Bob Fogel, the incoming Interim Operations Director, boasts an impressive track record in emergency management, having worked on over 40 federally declared disasters. His experience in coordinating responses to large-scale crises will undoubtedly serve the Hermit's Peak/Calf Canyon Claims Office well. Before joining FEMA, Fogel had a distinguished career in the Coast Guard, spanning more than three decades. His expertise in emergency management, combined with his leadership skills, makes him an ideal candidate to steer the office through its current challenges.

The Hermit's Peak/Calf Canyon fire, which ravaged parts of New Mexico in 2022, was one of the largest wildfires in the state's history, displacing thousands of people and causing widespread destruction. The FEMA claims office was established to provide critical support to those affected by the disaster, and its work is far from over. As the office continues to process claims and provide assistance to victims, Fogel's leadership will be instrumental in ensuring that the recovery efforts remain on track.

FEMA's decision to appoint a seasoned professional like Fogel reflects the agency's commitment to providing effective support to communities affected by disasters. The Hermit's Peak/Calf Canyon Claims Office is a prime example of the agency's efforts to respond to the needs of those affected by catastrophic events. As the office navigates its current challenges, Fogel's expertise and guidance will be essential in ensuring that the recovery efforts are carried out efficiently and with the utmost integrity.

In the face of unprecedented disasters, the role of FEMA and its claims offices has never been more critical. The Hermit's Peak/Calf Canyon Claims Office, under Fogel's leadership, will continue to play a vital role in supporting the affected communities, providing them with the resources they need to rebuild and recover. As the office looks to the future, it is clear that Fogel's appointment marks a significant step forward in the ongoing recovery efforts.

Summary Points

01

Nancy Casper, former Interim Operations Director, steps down due to a family emergency

02

Bob Fogel, Federal Coordinating Officer, takes over as the new Interim Operations Director

03

Fogel brings decades of experience in emergency management, having worked on over 40 federally declared disasters

04

The Hermit's Peak/Calf Canyon Claims Office has reached $3.74 billion in compensation given to victims under Casper's leadership

05

FEMA's commitment to providing effective support to communities affected by disasters is reflected in the appointment of a seasoned professional like Fogel